Wavesteam
HomeAll case studiesBook a consultation
AI RETAIL SECURITY · CASERetail security platform

Stop replaying tape after the fact.Move to real-time detectiondetectionalertsanalysisresponseAI retail security.

For US brick-and-mortar retail, where theft and violent incidents are rising fast, we built an end-to-end stack: AI behavior recognition, multi-camera live monitoring, risk event classification, real-time alert push, and store operations analytics.

Book a 30-min consultationSee the case details
Alert accuracy
85%
vs industry 60%
Alert response
< 3s
Edge inference
False positives
<15%
Action-chain confirmed
Labor cost
↓ 40%
Fewer patrols
Live · Store Risk Stream
Edge inference · < 3s
CAM 02
1080P● REC
CAM 03
1080P● REC
CAM 04
1080P● REC
Concealment detectedHigh
Nashville #1 · Cam 03 · Shelf B
09:42:18
VIP customer enteredLow
Nashville #1 · Cam 07 · Checkout
09:41:52
Hand-raise SOSHigh
Beijing Store · Cam 02 · Entrance
09:41:30
Unusual group of 4Medium
Nashville #1 · Cam 12 · Backroom
09:40:55
After-hours intrusionHigh
Beijing Store · Cam 05 · Fresh foods
09:40:21
Staff off-post too longMedium
Nashville #1 · Cam 09 · Aisle
09:39:47
Alert accuracy
85%
Response time
< 3s
False positives
<15%
AI behavior recognitionGCN spatio-temporal modelingEdge AI inferenceMulti-camera fusionAction-chain analysisHand-raise SOS detectionConcealment theft detectionReal-time alerts in 3sCloud-edge-device orchestrationIOC security dashboardMulti-store managementFoot-traffic and ops analyticsAI behavior recognitionGCN spatio-temporal modelingEdge AI inferenceMulti-camera fusionAction-chain analysisHand-raise SOS detectionConcealment theft detectionReal-time alerts in 3sCloud-edge-device orchestrationIOC security dashboardMulti-store managementFoot-traffic and ops analytics
/ 01 PROJECT BACKGROUND

Brick-and-mortar
is still the main
battleground, but risk is rising fast.

As of 2024, about 81.5% of US retail revenue still comes from physical stores, a market worth over $5.93 trillion. Yet theft and violent incidents keep climbing, and traditional security systems can no longer keep up.

2019 → 2023 · STORE THEFT
+0%

Store theft incidents are up 93% vs 2019, with direct annual losses around $42.6 billion.

35
2019
42
2020
56
2021
70
2022
96
2023
0.0%
of US retail revenue still comes from physical stores
$0.00T
Brick-and-mortar retail market size (2024)
$0B
2023 direct annual losses
/ 03 HOW WE THINK

We didn't treat this as
"just another AI camera".

The hard part is: teaching the AI to actually understand risky behavior. We redesigned the action recognition model, the multi-camera fusion logic, edge inference, the real-time alert pipeline, and the cloud-edge-device architecture. The system doesn't just record video — it identifies risk in real time, interprets intent, classifies alerts, drives fast response, and powers long-term operations analytics.

AI action recognition
Skeleton keypoints + spatio-temporal modeling
Edge inference
On-prem NPC box inference
Multi-camera fusion
Spatio-temporal alignment + occlusion recovery
Real-time alerts
Push within 3 seconds
Operations analytics
Foot traffic / hours / risk
SYSTEM ARCHITECTURE · Layered view
Cloud · Edge · Device
Application layer
Security platform · IOC dashboard · Alert center
L5
Algorithm layer
Action recognition · GCN model · Behavior analytics
L4
Data layer
Video streams · Behavior data · Event database
L3
Edge layer
NVR · NPC edge box · Switch
L2
Sensing layer
Cameras · In-store monitoring devices
L1
Sense ──▶ Edge ──▶ Data ──▶ Algorithm ──▶ ApplicationReal-time closed loop ◀──
/ 04 HOW IT WORKS

A real-time
five-step AI security pipeline

From camera to control-room dashboard, every step is designed for real-time response and intent understanding.

01
02
03
04
05
01

Multi-camera live video ingest

Keep store state live

TECH
NVR ingestRTSP streamsMulti-cam syncEdge nodes
→ Unified multi-store management · Fewer manual patrols
02

AI action recognition engine

From anomaly detection to behavior understanding

TECH
Pose EstimationST-GCNBehavior trajectoriesAction-chain analysis
→ Accurate detection of complex behavior · Lower false-positive rate
03

Edge inference and instant alerts

Risk to response in under 3 seconds

TECH
Edge AILocal inference engineMessage queueReal-time alerts
→ Faster response · Lower bandwidth load
04

Multi-camera fusion and occlusion recovery

What one camera misses, the others fill in

TECH
Spatio-temporal fusionFrame interpolationTrajectory rebuildOcclusion recovery
→ Stable in complex environments · Fewer missed events
05

Security operations platform

Managers finally see store risk

TECH
BI analyticsSecurity data platformIOC visualizationMulti-tenant
→ Unified data · Higher HQ oversight efficiency
/ 05 SYSTEM SHOWCASE

From camera to dashboard,
this is how the system runs.

Eight core screens covering live monitoring, alert triage, operations analytics, and multi-store management — all designed around what store managers actually do.

HomeNotificationsLivePlaybackAlertDashboardProfileAnnual
Home · Weekly dashboard
01 · Home
Notification center · Alert filters
02 · Notifications
9:41
●●●●📶
Live · 6 Cams
Front DoorOK
LIVE1080P
Checkout 01OK
LIVE1080P
Aisle BHigh
LIVE1080P
BackroomOK
LIVE1080P
ParkingMedium
LIVE1080P
StorageOK
LIVE1080P
DEVICE STATUS
6 / 6 onlineEdge inference OK
Live multi-camera grid
03 · Live
Front-door camera · Live playback
04 · Playback
9:41
●●●●📶
Alert Detail
● HIGH RISKCAM 03 · 2025-03-12 12:30
Concealment theftConfidence 92%3-frame confirmed
ACTION CHAIN
Pick-up motion
12:30:42
#1
Concealment motion
12:30:48
#2
Left checkout
12:31:02
#3
Alert detail · Action-chain analysis
05 · Alert
9:41
●●●●📶
IOC · Security dashboard
Alerts today
1,284
Live online
342
Resolution rate
98.2%
Alert trend · 7 Days
Event type breakdown
Concealment
38%
Crowding
24%
Hand-raise SOS
18%
After-hours intrusion
12%
Other
8%
IOC security dashboard
06 · Dashboard
Profile · Multi-store management
07 · Profile
Annual operations report
08 · Annual
/ 06 PROJECT RESULTS

Once live, the client built
a unified intelligent security system.

0%
Alert accuracy
0%
Manual monitoring cost cut
0s
Alert response time · Edge inference
<0%
False positives
COMPETITIVE COMPARISON · vs traditional systems
Capability
Traditional
This system
Real-time behavior recognition
Basic anomaly detection
Full action-chain recognition
Theft behavior analysis
Partial
Precise detection
Hand-raise SOS detection
Not supported
Supported
Multi-camera fusion
Basic
Deep fusion
On-device AI inference
Limited
Full support
Alert latency
Seconds to minutes
Under 3 seconds
Operations analytics
Basic reports
In-depth analytics
/ 07 WHERE IT FITS · Reusable scenarios
Retail stores
Theft detection
Warehousing & logistics
Intrusion detection
Campus safety
Crowd-risk detection
Parking lots
Risky behavior monitoring
Public facilities
Real-time safety alerts
Industrial parks
Integrated security response
Real-time AI risk detection
Complex high-risk actions auto-detected and classified.
Instant alert response
Risk events pushed within 3 seconds.
Multi-store management
A single security data platform across stores.

Related cases

More case studies

Other projects delivered by Wavesteam — AI, IoT, platform builds and enterprise software.

  • AI Recruiting System

    AI Recruiting System

    Systematized resume screening, talent search and pipeline analytics — built to cut manual triage and handover cost for in-house HR teams.

    View case→
  • Charity & Donation Platform

    Charity & Donation Platform

    A donation and student-aid platform for non-profit organizations — platform architecture and user flows tailored to charity operations.

    View case→
  • 24-Hour Sustainability Livestream Platform

    24-Hour Sustainability Livestream Platform

    A continuous livestream and audience-engagement platform built for environmental campaigns — covers production flow, scenario orchestration and post-event capture.

    View case→
Platform Build

If you want this kind ofplatform capability in your own business, we can start from the core loop and an MVP scope.

Best for platform products, admin consoles, mini programs and multi-role systems. We start with user journeys, permission design, the data loop and what ships in v1.

Business email
contact@boilingwater.cn
Office
10F, South Tower, Kingkey Yujing Times, Longgang District, Shenzhen

Please complete Cloudflare verification before submitting.

By submitting, you agree we'll use your information only for this consultation — never for unrelated marketing.

Wavesteam

Wavesteam ships production-grade AI software for B2B teams — mini programs, business systems, AI workflows, industry platforms and long-term engineering support.

Contact
© 2026 Wavesteam Technology. All rights reserved.
Email:contact@boilingwater.cnOffice:10F, South Tower, Kingkey Yujing Times, Longgang District, Shenzhen